Customer Service

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We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.

For customer service please call 877-308-4504 or email us at arcticairbrand@rephelpdesk.com.

To check the status of your order, please click here.

Check the bottom of your Arctic Air® unit for the model number and choose from the drop-down list provided.

Please be sure to empty your Arctic Air® unit of water completely before flipping it over.

Artic Air® Pure Chill label with model number
Fill out the form below to order your Arctic Air® Cooling Cartridges now!
STEP 1: Review Your Order
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STEP 3: Enter Your Payment Information

STEP 4: Enter Your Billing Information

STEP 5: Enter Your Shipping Information

OFFER DETAILS:
All orders subject to a $4.99 flat rate S&H charge.

This offer is covered by our 60-Day Money Back Guarantee (less shipping, processing, handling, and fees). Sales tax will be added where applicable. Non-continental U.S. orders please add an additional $29.99 shipping surcharge.

For customer service please call 877-308-4504 or email us at arcticairbrand@rephelpdesk.com.To check the status of your order, please click here.

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Do you have an Arctic Air® Ultra or an Arctic Air® Pure Chill?

Arctic Air® Ultra Model Number 18009 OUT OF STOCK

Arctic Air® Pure Chill Model Number 18009